ticket-insights

fatirmalik1/ticket-insights
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Internal ticket knowledge-base MCP server + Streamlt dashboard - MCP workshop demo
View on GitHub → 🔍 Audit Wallet Slippage →

Quick Install

Copy the config for your editor. Some servers may need additional setup — check the README.

Add to claude_desktop_config.json:

{
  "mcpServers": {
    "ticket-insights": {
      "command": "npx",
      "args": [
        "-y",
        "fatirmalik1/ticket-insights"
      ]
    }
  }
}

README Excerpt

A small internal knowledge base of past resolved support tickets, exposed two ways: - **`dashboard/app.py`** — a Streamlit page a person opens in a browser tab to search past resolutions before filing a new ticket. - **`mcp_server/ticket_kb_server.py`** — the same data, exposed as an MCP server so an agent can query it directly instead of a human searching by