mcp-ticketing

zavora-ai/mcp-ticketing

★ 0 stars Rust AI/LLM Updated today

Ticketing MCP Server — a service-desk platform: queues with SLA policies, tickets with SLA due dates + breach detection, triage, assignment, status workflow, public/internal comments, escalation, and SLA/workload analytics

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Quick Install

Copy the config for your editor. Some servers may need additional setup — check the README.

Add to claude_desktop_config.json:

{
  "mcpServers": {
    "mcp-ticketing": {
      "command": "cargo",
      "args": [
        "run",
        "--",
        "mcp-ticketing"
      ]
    }
  }
}

README Excerpt

A service-desk / case-ticketing platform for [ADK-Rust Enterprise](https://enterprise.adk-rust.com) support, legal, and operations agents. 19 MCP tools covering queues with **SLA policies**, tickets with priority and **auto-computed SLA due dates + breach detection**, intake & triage, assignment, a status workflow, **public/internal comments**, escalation, tags, and SLA/workload analytics — over an audit trail.

mcp-ticketing

Quick Install

README Excerpt

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