README Excerpt
An unofficial [Model Context Protocol (MCP)](https://modelcontextprotocol.io/) server for Zendesk. Gives AI assistants (Claude Desktop, KIRO, Cursor, etc.) tools to read and manage Zendesk tickets, users, organizations, views, triggers, automations, and attachments. - **30 tools** covering tickets, users, organizations, views, ticket fields, triggers, automations, macros, attachments, and CSAT ratings
Tools (20)
count_satisfaction_ratingscount_ticketscount_viewedit_ticketget_attachmentget_automationget_macroget_oncall_queueget_open_escalationsget_organizationget_sla_breached_ticketsget_ticketget_ticket_attachmentsget_ticket_auditsget_ticket_commentsget_ticket_metricsget_tickets_for_accountget_tickets_pending_customerget_triggerget_user