zendesk-mcp

jkolarov/zendesk-mcp
★ 3 stars Python 🤖 AI/LLM Updated today
Unofficial MCP server for Zendesk - gives AI assistants tools to interact with tickets, users, organizations, views, and triggers
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Quick Install

Copy the config for your editor. Some servers may need additional setup — check the README.

Add to claude_desktop_config.json:

{
  "mcpServers": {
    "zendesk-mcp": {
      "command": "uvx",
      "args": [
        "zendesk-mcp"
      ]
    }
  }
}

Or install with pip: pip install zendesk-mcp

README Excerpt

An unofficial [Model Context Protocol (MCP)](https://modelcontextprotocol.io/) server for Zendesk. Gives AI assistants (Claude Desktop, KIRO, Cursor, etc.) tools to read and manage Zendesk tickets, users, organizations, views, triggers, automations, and attachments. - **30 tools** covering tickets, users, organizations, views, ticket fields, triggers, automations, macros, attachments, and CSAT ratings

Tools (20)

count_satisfaction_ratingscount_ticketscount_viewedit_ticketget_attachmentget_automationget_macroget_oncall_queueget_open_escalationsget_organizationget_sla_breached_ticketsget_ticketget_ticket_attachmentsget_ticket_auditsget_ticket_commentsget_ticket_metricsget_tickets_for_accountget_tickets_pending_customerget_triggerget_user